Rogue movers not only harm the moving and storage industry’s reputation, they harm individuals and families. Click the link here to witness the damage that can be caused by unscrupulous movers. Rogue movers video
So what red flags can you look for as a consumer to avoid rogue movers?
Internet quotes: if the mover can provide a price quote without visiting the residence (in person or through a virtual survey), the estimate is not likely to be accurate. Ask the company what happens if the estimate is low or high.
Credentials: the moving company should be able to demonstrate a good reputation. Ask for the USDOT number, Better Business Bureau affiliation, and professional industry affiliations, such as the American Moving & Storage Assoc (AMSA, ProMover designation), and state moving & storage associations. To find our AMSA ProMover & Certified Moving Consultant (CMC) and BBB verification, click here Home page, then use the icons at the top of the page.
Policies in Writing: quotes, estimates and company policies should be provided to you in writing. This includes how to handle complaints and damage or loss claims.
Bad Reviews: check reliable internet sources and other sources for reviews (e.g., your real estate agent, local Chamber of Commerce). Quality internet reviews should only come from people who are verified to have used the company & services. One example is Movingcompanyreviews.com. Click here Moving Company Reviews: Worldwide Moving Systems